Diane is a total pro in the best sense of the word. At every stage in the sale of our house, she demonstrated her extensive knowledge of the neighborhood and market, she was straightforward, level-headed, and completely honest. Her advice on how to best present our home was just right and her recommendations for contractors to do the necessary work were excellent. Diane has plenty of common sense as well as a sense of humor, both of which helped guide us through what turned out to be a very complex negotiation and sale. Both Diane and her associates were extremely responsive and always made us feel that the sale of our home was their priority. We can’t recommend the Faulkner Team highly enough.
Deb Trunzo - 111 Holmard St., Kentlands
Diane Faulkner is the consummate professional, she really knows the local market and listens to her clients carefully. When she doesn’t agree with you, she backs up her position with solid facts and sound reasoning. In my case, her presentation of comparable home values was detailed and persuasive. To help me understand pricing in my neighborhood, Diane actually picked me up and took me to visit other houses for sale to make sure we priced my home well.
Diane was very involved in helping me prepare my home for sale and sent me links to new lighting fixtures and delivered paint, carpet & tile samples to me so we could evaluate options together. She referred excellent and reasonably priced contractors to make the necessary repairs and upgrades. I saved $4,000 in renovation costs by taking her advice. She helped me focus my time and money on improvements that would really increase my sale price and that saved me money.
She did a great job marketing my home, was almost always immediately available to answer questions (and I had a lot of them)! Plus, she has a small team of associates who were available as back up. One of them, Steve Longley was very helpful to me.
So, it’s not surprising that I sold my house in four days and got my price plus $1,000 in a buyer’s market. Diane is just a nice person, friendly, easy to work with, and humorous. I’m sure you can hire realtors who aren’t as good as Diane Faulkner; I’m not sure you can hire a better one.
Howard Rontal – 1707 Glastonberry Rd. Rockville, MD
“Diane Faulkner is the ultimate professional. In every aspect of real estate, she informed, experienced, and respected. From our first meeting she made my wife and I comfortable. When she left I said, “She knows what she is doing.” We followed her very detailed instructions on what the current market is looking for. We used her paint palette, did a little refresh of the kitchen, and replaced some fixtures. If Diane does not know the exact answer she has a network of experts to call on: interior decorating, painting, home repairs, photographer, plus more. Her guidance made our house look so good, we would have bought our own house. However, results are what matter. Before the formal listing we had two couples look at the house because of Diane’s great reputation. Within days multiple agents were contacting Diane. In four days we had three offers; all were at, or above, the asking price. This certainly shows her knowledge of the market. We did not need to conduct an open house because it sold so quickly. What a relief! Diane negotiated a contract for $14K above the asking price which more than paid for the improvements she suggested. The closing went smoothly with no surprises. My wife and I have bought or sold nine houses. This was by far our best experience we have ever had buying or selling a house, and it was almost all because of Diane. Without reservation we highly recommend her to other homeowners looking for an agent.”
Diane was a pleasure to work with and helped us at every step during the sale of our house from advising how to show our house; to excellent web site and print photos with interest-arousing descriptions; to time spent on open houses; to advising of reactions from possible buyers; to guiding us through offers; to preparation for closing and moving out – she provided boxes at crucial moments!Diane always came up with answers when we turned to her for help. She responded in a kind and thoughtful way when we had a medical crisis by putting our needs ahead of the sale opportunities she had worked so hard to create.With her help we achieved a fair price for our much-loved town house.Thank you, Diane!
Diane is such a nice, friendly, warm person that it was easy to work with her as she listed my town home for sale in January 2017. Diane made everything seem so easy to do and helped me from feeling overwhelmed in the process of getting my home ready for sale and then actually going through the process of accepting the winning bid and all the paperwork for the sale. She was with me every step of the way as she guided me about what home improvements to do to make my home sell quickly for the price that I wanted. I truly was amazed at her willingness to go the extra mile with everything from selecting contractors to helping me figure out what color to paint the walls. She truly offers concierge services to her sellers (and buyers). And when we received two competing offers on the first day that we listed my townhouse, she walked me through all the ins and outs of how to make the best counter offer, and then sealed the deal for me with a really attractive sales price. The icing on the cake was when the appraiser for the mortgage company explained to Diane that the offer price was more than similar houses had recently sold for and Diane worked hard with the appraiser to help him understand the improvements I had made and why my home should appraise for the high offer that I received. He signed off on a high appraisal and the buyers got their mortgage. Everything went through smoothly and quickly from start to finish.
Diane has also helped three of my financial planning clients sell their homes in the last year and was tireless in finding the right home for another one of my clients. I feel very confident in referring Diane to my clients and know that she will work hard for them and make me look brilliant and caring for having recommended her.
After getting a divorce, finding my next home was a real challenge. I am so grateful to Diane Faulkner for her caring and professional help. She helped me figure out what would really make me happy, and guided me every step of the way. Now I have the house of my dreams. Thank you, Diane!
In our slightly-beyond-middle years, we decided to upsize from a 2 bedroom condo to a 3-story townhouse. Diane knows the neighborhood like the back of her hand and was instrumental in finding us a place that really suited us, and helped us negotiate a very fair deal. The next hurdle was to sell our condo, and she worked with us to set a price that we liked and that she felt she could get. She worked hard to get the word out, and they did a marvelous job at guiding the staging. Diane even helped us pack the extraneous stuff and lent us a few (smaller) pieces of furniture of her own. It worked. She brought us a contract in under 2 weeks. Yea! In the dead of winter no less. She is tenacious, friendly, very knowledgeable, and great at calming nerves. I can't recommend her highly enough. She'll have your back.
Lynn and her team did a great job of preparing to put our property on the market, and managing the sales process so well that it resulted in our getting a contract above our expectations - in just two days! The moving process is always stressful but Lynn made our lives so much easier by being there whenever we needed her. I would highly recommend Lynn and the entire Faulkner team! Thank you, Lynn!
As first-time homebuyers, we were excited and nervous for our home search - but were in the right hands! Diane was an excellent guide through the process; her expertise once we were getting ready to offer was exactly what we needed to get the perfect home secured. Her recommended partners helped us as well and she was with us through the whole closing period. Thank you!!
Moving from out of state is stressful enough. Not knowing the area, schools or anything for that matter made it even tougher. I was referred to Diane Faulkner from someone that I didn't even know and boy am I glad we were. Diane and Lynn went the extra mile, or I should say mileS, for our family. I had only a certain amount of time to figure out what area we wanted to be in and then see houses. They arranged their schedules to fit when we would both be in town to look 3 different times! They showed us several areas, talked about what each area had to offer and finally we found a house! Their patience and communication is top notch. They always answered emails and calls cheerfully in a timely manner from this crazy woman who was so picky and indecisive (me).
Their knowledge of the laws and how real estate really works stood out. Unfortunately for the seller of our now house their agent did not...which ended up becoming a benefit to us in the end. All we had to do was find the house we wanted and then Diane and Lynn did the rest.
I would highly recommend the Faulkner Team if you are looking for professional, reliable, knowledgeable agents. They will be my "go to" agents for our next move and for anyone else that I can refer them to.
On top of it all, they are really nice ladies! Thanks Diane and Lynn!!!
Curt and Eileen Hockaday
Diane, Lynn and Steve worked tirelessly to find just the right home for my wife and I in Rockville. They understood our goals, respected our parameters and made themselves available every step of the way. They truly go the extra mile!
Diane is a refreshing change to the big promotion and “one size fits all” formula of local realtors. Her personal touch in understanding and aligning both the buyer and seller’s needs, reflecting the true personality of the house and willingness to lend a helping hand with those miscellaneous sundry things that pop up during the process are invaluable. This personal touch combined with her professional track record and understanding of the industry make Diane a trusted business partner and friend that you can’t go wrong with in successfully managing your real estate needs. Two thumbs up from the Ellenbergers.
I just wanted to thank you and your team for your outstanding efforts and assistance in the recent sale of my condo. Your market research was thorough, the staging of the unit greatly improved its appearance, and your constant availability for consultation all led to a successful result.
When my husband and I decided to list our home, Lynn took care of every detail. We were even able to go on vacation during the open house process because we knew we were in good hands! Lynn’s attention to detail, and her timeless patience and deference to our questions and interests, have underscored her unique qualities to the entire buying and listing process. She was one step ahead of us in every phase, and she is a pleasure to work with.
I cannot thank Diane enough for helping me through the sale of my Darnestown home. She transformed a very stressful event into a very manageable and logical process. Diane truly understood the value and unique potential of my custom-built home, and how best to market it. The TruPlace photo portfolio, as well as her home-staging recommendations, truly emphasized the beauty of my home. As a busy seller, I completely relied upon her judgment and counsel throughout the process. It was priceless to have such confidence in delegating matters to her. I would recommend Diane to anyone who needs an experienced, trustworthy, and fearless realtor to represent them!
Diane helped us sell our existing home and purchase our new one. She is wonderful to work with and we will recommend her to our friends, family and coworkers. We had a lot of specific ideas about what our new home should look like and where we wanted to live. Diane went out of her way to preview listings in advance, making sure the homes were right for us before recommending that we look at them ourselves! This was helpful since we are working parents and don’t have a lot of extra time. Diane took care of all the details, saving us time, effort and stress. She was very patient and responsive to all of our requests. When it came time to work out the details of the contract Diane was a very strong negotiator on our behalf. We would highly recommend Diane for all your real estate needs; she earned our trust!
Purchasing a home can be an extremely stressful process. Every step of the way, from the home search through closing, you make it seem simple and seamless. We will refer you over and over again to our friends and family! Thank you, thank you! We love our new home!
Diane made finding and purchasing my new home a pleasant experience. She listened to me and then did the research ahead of time so that we only looked at properties that fit my needs. Her follow-up and follow-through were the best I’ve ever experienced, and this is my fourth home purchase!
Having known Diane for a decade, we never considered using any other realtor to sell our Kentlands house. Our confidence in her was certainly warranted: her immediate and thorough marketing plan resulted in a full house at the Realtor Open House. Many of these realtors came back repeatedly with clients, with one of them beginning negotiations after only a week on the market. Our house was sold in less than one month for a price we were very, very happy with, especially given the current market conditions. We fully credit Diane for making the whole process easy. The professional TruPlace photos and video, the well-attended Realtor Open House, and the final contract negotiations were all handled with the utmost professionalism and thoroughness. She was attentive to every detail along the way, and could answer every question and deal with every situation that arose. We would recommend Diane highly, with no reservations.
After your personal and invaluable assistance selling our custom built home in the Kentlands, I can’t understand why anyone would want to use another agent or agency. We selected you over the neighborhood’s top producing competing agents because of your comprehensive marketing plan, your willingness to stay personally involved at all times and our belief you would always be fair and honest. You came through for us in every way we expected and in many more ways we never anticipated. In the most challenging real estate market suburban Maryland residents have seen in over two decades, you sold our house at 95% of our listing price (right where you said it would) in under 45 days! When we ran into some complicated property survey problems, you put the assets of your network of trusted experts to work for us. We even used the movers you recommended who delivered our priceless possession on time without damage. You were a voice of reason and comfort in an emotionally trying process of selling our dream home. Lisa and I simply can’t thank you enough. Please let us be a reference for you!
Diane sold our house in 25 days at a time when other houses weren’t selling. She helped us through every aspect of the sale from the first discussion through closing. We were very impressed with her organization, teamwork, marketing efforts and tips for preparing our house for showing. We couldn’t have done it without Diane and her team and we are very satisfied with the results.
Going the Extra Mile is truly what Diane stands for. We recently bought a town house in the Kentlands and couldn’t be any more pleased with the services Diane provided as our buyer’s agent. Diane treated us as if we would be her only clients and always gave us her full attention. She is very devoted to her clients, warm and personal in her interactions and truly respected our needs and concerns. Diane is very responsive, detail oriented and efficient. She is the ultimate professional and made our house buying experience a great one. Her guidance with every step was invaluable and we highly recommend Diane to anyone who is looking to buy or sell a home.
I really do want to thank you for everything you did to help me sell my home. Given the difficult market these days you made the whole experience successful and even enjoyable! I loved working with you and I think that your efficient, organized and CREATIVE style is what was responsible for selling my property so quickly. Thank you for all your hard work.
We had a wonderful experience working with Diane on the sale of our house. Diane literally brought us the buyers. She was familiar with our townhouse and knew we would be moving at the end of 2011. Even though it was not listed for sale she asked to show it to a prospective buyer. She was very professional, expertly worked with both the prospective buyer and us to ensure a positive experience for both. In addition, she was present with all inspections including the loan appraisal. Her diligence in identifying all the renovations and upgrades that we made to the townhouse resulted in a full price appraisal that was significantly higher than other townhouses in the area. Throughout the process she kept us informed of what was happening. Diane exhibited honesty, sensitivity, expert knowledge of the real estate market, and is very customer service oriented. Both my husband and I highly recommend her.
Diane Faulkner came highly recommended by numerous coworkers, and I completely understand why. Diane made the whole process very easy and enjoyable! She really listened to our concerns and shared her research on properties that fit our needs. Diane and her team made us feel like we were their most important clients. Her communication was always prompt, thorough, and supportive. In just four days, we saw numerous houses and had our offer accepted on our first home. We still can’t believe that we are now living in our dream house, all because Diane and her team helped us to negotiate the perfect offer to beat our competitors. I would say that we will definitely use them as our realtors in the future, but we are so happy that we might never move! Instead, we will be highly recommending Diane Faulkner to everyone we know who is trying to buy or sell a house in Maryland. We are huge fans, but we also consider them our friends. Thank you for helping us every step of the way to make our goal of becoming first-time homeowners a reality.
It’s a difficult market…and a buyer’s market…However, we would never have known it – Diane sold our home in 3 weeks! This was in no small par due to her professionalism, marketing plan, communication skills and knowledge of the real estate business.
Here are some of the things Diane did for us:
- Provided personal attention – as though we were her only clients
- Demonstrated thorough knowledge of real estate laws and contracts
- Approached tasks and challenges with a positive attitude, minimizing our stress
- Personally attended all inspections, the appraisal, the settlement, etc.
- Utilized multiple strategies and data sources to price our home at a competitive sales price
- Created professional upscale flyers and mailings
- Launched a personalized informative Internet website for our home
- Hired a professional photography company to shoot beautiful photos of our home to use in flyers, ads and the website
- Attended frequent open houses at our home
- Utilized more signage than the competition to advertise our home
- Featured our home on her website
- Provided valuable advice for staging our home to make it more marketable
- Gently guided us through the complex real estate sales process
- Was always available to answer phone calls
- Sought feedback after each showing and shared it with us
- Kept us informed and communicated with us regularly
- Advised us and supported her advice with research
- Communicated with other agents in a respectful and positive way
- Creatively negotiated with potential buyer’s agents
- Supported us and defended our decisions without judgment
- Was adept at handling agents whose clients presented insulting offers
- Defended the value of our property to potential buyers based on current financial data
Do you have a house to sell? Diane and her team SELL houses! And in doing so, they will also become your friends!
From staging, to open house, to a sale in record time, you proved how a great real estate team can make the difference in even the toughest economy. Your marketing plan generated a lot of interest immediately, and we went under contract within days of our first open house. We’re happily in the NEW home you found and negotiated for us.
We were very nervous about buying our first home but Diane made the process easy and painless. She listened to our wants and needs and showed us the perfect selection of houses. When we finally found “the one” Diane did everything possible to make sure we got it. Diane Faulkner was the perfect real estate agents for us. We will certainly go back to her when its time to move again and we would highly recommend her to anyone.
Diane, This letter comes with much gratitude and thanks for all that you have done for our family. When I first talked to you about looking at properties, I didn’t really think you would be interested, as we were not million dollar clients. Nonetheless, we sat down and talked and you assured us that there was something out there that would meet our needs. I’m sure it didn’t help that we wanted to stay within the QO school district, within walking distance of our son’s friends and close to our shul, which gave you a very small area to work with and one of the more expensive. I did my homework and you were ready to go at the drop of a hat to see properties, gather info and look over fences. What truly amazed me was your ability to get my husband to talk about why it was so important to him that we find a home. From that conversation on – everything changed. You became a Realtor on a mission, not that you hadn’t worked hard before, but you really pushed us to be decisive and you were like a bulldog with the other Realtors. I’m sure they didn’t know what had hit them. I guess what we really want to say is “thank you”. You worked so hard, for really so little. We weren’t the high dollar clients, we didn’t have a clear path or a huge down payment, yet you treated us with enormous respect, made your network of partners available to us 24/7 and welcomed us into your home. It was refreshing to find someone so honest in her dealings with others and who committed so wholeheartedly to someone else’s future. I can’t say enough about how you’ve helped change our lives.
Our interest in purchasing a town home in the Kentlands community was met with great enthusiasm from Diane. She kept us apprised of properties that we might have an interest in and updated that list frequently. We narrowed the list of properties and Diane made efficient arrangements to meet our limited schedule for viewing the homes as we were visiting from out of town to do so. Diane provided unparalleled service, effective negotiating skills, and a timely response to our questions and concerns. She was available and helpful during the inspection process and represented us well at closing. The professional courtesy and integrity offered by Diane Faulkner was exceptional. We would highly recommend her to meet your real estate needs.
Diane took immense care when listening to our preferences. We could tell that she had meticulously researched the market and selected the most fitting houses to show us. In the extremely rare event that she didn’t answer her phone, she returned our phone calls immediately and was always available to discuss our concerns. It truly felt as though we were her most important clients. Diane was able to get us more than our asking price on the sale of our home. When we found the house of our dreams, she helped us win the contract over several other bids on the table! We would absolutely recommend and encourage, unreservedly, Diane Faulkner for any and all of your Real Estate needs.
Diane found the perfect home for us! Her communication and attention to detail was outstanding. She even sold our existing home quickly and negotiated a great deal! From start to finish she was a pleasure to work with. We will be calling her again when we’re ready to move!
Diane made my first time buying a home a very special and memorable experience. She always had answers to my questions, and anytime I needed her expertise she was there immediately! Diane made purchasing a home that ordinarily is a lot of work turn out to be a fun and educational experience. Diane helped me find the home that I have been looking for! Thanks, you are great!
Diane brought me four competing offers in just five days on the market! I never thought my home would sell so quickly, or for such a great price. Her excellent pricing and marketing strategy really paid off for me. Diane handled every aspect of the sale with care and she was an excellent communicator. It was a totally stress free experience. I highly recommend Diane’s services.
Thank you so very much for all you have done to help our family in the buying and selling process. You have truly gone above and beyond, and we have complete confidence in your work. It is such a gift in what would otherwise be a stressful time.
Thank you so much for all your help with buying my condo. You made it a painless experience! If I know anyone who is looking to buy or sell, I will definitely send them your way.
I’m so glad I listed my home with Diane Faulkner. She took care of every detail and helped me get my house ready for sale. She brought in an offer in just three days for 100% of the asking price! I would recommend her to my friends and family.